Can’t update plugins - by Keira_girl

This topic has 2 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Keira_girl
    Keira_girl
    Participant
    August 12, 2021 at 15:46

    Hello team,
    Since last time I gave you the admin credentials for my site, plugins can’t be updated,

    Error Message: ” Upload failed! Destination directory for file streaming does not exist or is not writable”

    so I have to go the their pages and download them and then upload them manually.

    Mind I have contacted my hosting company and they say the folders are writable!

    Regards

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2021 at 11:54

    Hello,

    The mentioned issue is not related to theme or our last login. I found the following code in your wp-config https://prnt.sc/1ny2dz6 But WP_TEMP_DIR should be wp-content/ https://wordpress.org/support/topic/update-plugin-error-2/
    Once I changed that autoupdate works ok.

    Regards

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