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Can't Update Theme – Fatal Error Code

This topic has 2 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

susanle604

Participant

August 14, 2014 at 19:17

Hello,

I am trying to update our Blanco theme from version 1.6 to 2.9 since our website is not working on mobile devices. However, after unzipping the file from the downloaded file I am getting an error message that says:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 34678900 bytes) in /home/content/72/9598772/html/wp-content/plugins/wp-e-commerce/wpsc-merchants/GoogleCheckout-XML.php on line 445

Can you help me with this please?

Thanks,
Susan
http://www.wickedwickerfurnitures.com

#12583 Copied

1 Answer

Eva Kemp

Support staff

August 14, 2014 at 21:39

Hello,

The error means you need increase memory limit for your site. In this case you have to contact your hosting provider and ask them to change the memory limit.

Regards,
Eva Kemp.

#12603 Copied
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