This topic has 4 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow
I have updated to latest WP and latest Xstore theme/plugin. Getting white screen (contant loading) when trying to use the Xstore customizer. I’ve troubleshooted with every 3rd party plug in and no resolve. That doesn’t seem to be the issue. Please help! All server requirements check off good as well.
Hello,
Thanks for using our theme.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Contact your hosting provider and ask server error log.
Regards
Thank you. I have debug enabled and have the error logs. It seems to be redirecting the wp-login.php to ad-admin post.php. I’ve cleared the cookies and cache and it seems to be working now.
Hello,
We are glad to hear that you sorted out.
Regards
You must be logged in to reply to this topic.Log in/Sign up