Return to previous page

Can’t use Elementor after Xstore Core update

This topic has 5 replies, 2 voices, and was last updated 2 years, 8 months ago ago by bertotti90

bertotti90

Participant

April 8, 2022 at 01:18

I made the last XStore Core update and after that I can’t use elementor anyway.
Tried to downgrade elementor but no success.

I’ve changed to another theme and elementor worked with no problem.

Please, contact administrator
for this information.

#321548 Copied Theme version: 8.1.3 WooCommerce version: 6.3.1

4 Answers

Rose Tyler

Support staff

April 8, 2022 at 08:34

Hello,

Please set the administrator role for the user, we can’t access Dashboard right now.
Do you use the Chrome browser? Make sure it is updated to the latest version.

Regards

#321568 Copied

bertotti90

Participant

April 8, 2022 at 13:22

sorry, my bad. it’s set as admin now.

#321590 Copied

Rose Tyler

Support staff

April 8, 2022 at 13:42

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser and CDN cache, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of that, let me know, the problem will be passed to our dev team.

Regards

#321592 Copied

bertotti90

Participant

April 21, 2022 at 15:59

I’ve desactivated elementor plugin and reinstalled it. now it’s seem to work.

#322412 Copied
Tagged: best selling, core, elementor, themes, update, woocommerce, xstore
Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Can’t use Elementor after Xstore Core update’' has been successfully resolved, and the topic is now closed for further responses

Can’t use Elementor after Xstore Core update

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection