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Capcha is not been displayed under registration

This topic has 3 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

Marco A Jimenez

Participant

November 17, 2023 at 19:34

On my webpage, the login section with fields for username and password is situated to the left, while the new user registration is located on the right. However, there seems to be an issue with the CAPTCHA not displaying properly in the registration area. Consequently, attempting to create a new user prompts an error message instructing the use of CAPTCHA, which is not visible

#374064 Copied Theme version: .9.1.14 WooCommerce version: 6.3.1

2 Answers

Tony Rodriguez

Support staff

November 18, 2023 at 08:57

Hello, @Marco A Jimenez,

Thank you for contacting us and for using XStore.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme Team.

Please contact administrator
for this information.

#374083 Copied

Andrew Mitchell

Support staff

January 26, 2024 at 00:59

Dear Marco A Jimenez,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#381282 Copied
Tagged: capcha display issue, fix woocommerce capcha, resolve capcha issue, woocommerce registration error, woocommerce templates, wordpress capcha solution, wordpress registration
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Capcha is not been displayed under registration

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