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Captcha Framework Not Working. - by mnt37

This topic has 7 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

mnt37

Participant

November 11, 2015 at 09:37

A simple ls -l wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/603797175.png on my server shows:
128037081.png 1335117789.txt….ect

yet the .pngs requested don’t correspond with existing .pngs

GD is installed and is version 2.0.36.

Any known fix? I would really like for the captcha to work.

Thanks

#98804 Copied Theme version: latest WooCommerce version: latest

6 Answers

mnt37

Participant

November 11, 2015 at 09:42

correction * ls -l wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/

#98805 Copied

Eva Kemp

Support staff

November 11, 2015 at 10:36

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#98818 Copied

mnt37

Participant

November 11, 2015 at 10:40

I’m sorry but for security reasons I cannon do that. I am happy to help any other way. I believe that I have provided you enough information to start with.

#98821 Copied

Eva Kemp

Support staff

November 11, 2015 at 12:40

Hello,

Try to change permissions for the folder “inc” to 777 recursively in wp-content/themes/royal/framework/ directory.
Sorry, but it’s difficult to investigate the issue without seeing site and access to FTP.

Regards,
Eva Kemp.

#98844 Copied
mnt37

Participant

November 11, 2015 at 18:15
chmod 777 is not a good idea and is a major security risk, however it got me thinking to check permissions. I had forgot to chown -R www-data:www-data to my webserver folder. After I did that, its working as expected. Please close this ticket.

Proper Permissions:
```
drwxr-xr-x 10 www-data www-data 4.0K Nov  8 17:08 plugins
-rw-r--r--  1 www-data www-data  12K Nov  8 16:46 plugins.php
```
#98921 Copied
Jack Richardson

Support staff

November 11, 2015 at 18:20

Hello,

We’re glad the problem has been resolved.

If there are any questions feel free to contact us.

Best regards,
Jack Richardson.

#98923 Copied
Tagged: captcha, framework, not working, persuasive, security, woocommerce, wordpress
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