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Captcha is not working - by Dousseaud - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years ago ago by Rose Tyler

  • Avatar: Dousseaud
    Dousseaud
    Participant
    November 15, 2016 at 10:30

    Hello,

    on my page https://www.trendyoffers.shop/en/contacts/ captcha isn’t working. What should I do?

    Thanks,
    BR,

    #145850 Copied
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2016 at 10:41

    Hello,

    Please try to change permissions to 777 for the folder themes/legenda/framework/inc/really-simple-captcha and for all folders and files inside of it.

    Regards,
    Rose Tyler.

    #145856 Copied
    Avatar: Dousseaud
    Dousseaud
    Participant
    November 15, 2016 at 10:57

    Hello,

    I did that. Now captcha is completely gone as well as the “Send” button and my contact information (address, e-mail, etc.)

    What now?

    BR,
    Paul

    #145859 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 11:13

    Hello,

    There is an error on your site:
    Fatal error: Call to undefined function imagecreatetruecolor()

    Make sure you have GD extension installed on the server. Contact your hosting provider support to check it.

    Best regards,
    Jack Richardson.

    #145862 Copied
    Avatar: Dousseaud
    Dousseaud
    Participant
    November 18, 2016 at 11:03

    Thanks. It works now.

    #146226 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2016 at 11:33

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #146228 Copied
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The issue related to '‘Captcha is not working’' has been successfully resolved, and the topic is now closed for further responses

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