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Card and Bizum payments are refreshing the page

This topic has 4 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

Simon

Participant

May 20, 2024 at 12:47

Hi!
Im facing an issue and still dont recieve the answer from the RedSys support. But just in case.
Ive installed the Redsys plugin, put all the data that they are sent me, but for some reason the payment is not proceeding. It just refreshing the page and thats it. But the url became as “/checkout/order-pay/9117/?key=wc_order_a655ZF86PY9HB”
I´ve tried deactivate all plugins except that comes in-bundle with theme, but no help.
Can you please confirm that the problem is not in the theme?

Please, contact administrator
for this information.

#395957 Copied Theme version: 9.3.10

3 Answers

Simon

Participant

May 20, 2024 at 13:13

The payment was set up as “redirect” that the person will not add the payment data inSite.

#395963 Copied

Rose Tyler

Support staff

May 20, 2024 at 15:02

Hello, Simon,

Thank you for getting in touch with us.

We would like to know if your issue has been resolved satisfactorily.

To determine whether the issue is related to the theme, we recommend testing the functionality with the default WooCommerce theme, Storefront, instead of the XStore theme. You can switch themes by navigating to Appearance > Themes in your dashboard.

Kind Regards,
8theme team

#395987 Copied

Andrew Mitchell

Support staff

May 27, 2024 at 13:05

Dear Simon,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#396807 Copied
Tagged: bizum payments wordpress, card payments woocommerce, efficient card transactions, refreshing woocommerce pages, secure bizum payments, wordpress woocommerce templates
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The issue related to '‘Card and Bizum payments are refreshing the page’' has been successfully resolved, and the topic is now closed for further responses

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