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Carousal slider is not working properly - by Zamgra_Legacy

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Alex Carter

Zamgra_Legacy

Participant

April 7, 2025 at 05:46

Carousal slider is not working properly. The carousal slider of products in homepage is only showing 4 products. i have given to show 5 product. when clicking arrow there is no product in that place. in blog carousal also its lyk that pls check it . i have correctly given the range to product to show correct number. pls check and fix that

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#439969 Copied Theme version: 9.4.5

3 Answers

Alex Carter

Support staff

April 7, 2025 at 09:37

Hello Zamgra_Legacy,

Thank you for reaching out to us.

To resolve the issue, we recommend updating the theme and the Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#440023 Copied

Zamgra_Legacy

Participant

April 7, 2025 at 11:48

still like that. pls check it . i’ve already given the credentials before

#440048 Copied

Alex Carter

Support staff

April 7, 2025 at 12:27

Hello Zamgra_Legacy,

We appreciate your prompt response.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, provide us with temporary FTP access
https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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