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Carousel infinity loop doesnt work as per settings

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

Anas

Participant

October 31, 2023 at 18:42

Hi there,

I have set the infinity loop for one of the ‘carousel anything’ element but what it does is it loops the whole slider and comes back to the first one even thought it has been set to slide 1 item per scroll. What i need is scroll 1 item per slider and return to the first slider when the carousel slides are finished, but it doesnt work that way

Please, contact administrator
for this information.

#372175 Copied Theme version: 9.2.2

3 Answers

Tony Rodriguez

Support staff

November 1, 2023 at 06:41

Hello, @Anas,

Thank you for contacting us and for using XStore.

1) We regret to inform you that your recent request was somewhat unclear to us. To better assist you, we kindly ask that you provide a more detailed description of the issue you are facing or the goal you wish to achieve. If possible, please include an example of your desired outcome. This will enable us to understand your needs more accurately and provide you with the most appropriate assistance.

2) Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Could you please specify which carousel element you are currently utilizing and encountering a problem with?

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team.

#372197 Copied

Anas

Participant

November 1, 2023 at 15:32

hi there,

sure please find the link

it is the second carousel on the homepage, the category carousel which is below the main slider

Please contact administrator
for this information.

#372238 Copied

Tony Rodriguez

Support staff

November 2, 2023 at 08:18

Hello, @Anas,

We appreciate your effort in providing us with the video illustrating the problem you are experiencing.

To rectify this issue, we kindly request you to follow the steps outlined below:

1. Navigate to the WP-dashboard.
2. Select ‘Elementor’.
3. Proceed to ‘Settings’.
4. Choose ‘Features’.
5. Click on ‘Upgrade Swiper Library’.
6. Select ‘Inactive’.
7. Test the carousel on your site once again.

Please refer to the attached image for a visual guide on how to execute these steps. https://postimg.cc/v1T4Xwhv

We trust that this will effectively resolve the issue you are facing. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#372288 Copied
Tagged: carousel infinity loop fix, infinity loop error, woocommerce carousel issue, woocommerce settings issue, wordpress templates problem
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