Return to previous page

Cart auto change currency - by kordicpetar

This topic has 20 replies, 4 voices, and was last updated 7 years, 12 months ago ago by Eva Kemp

kordicpetar

Participant

December 23, 2016 at 09:16

I start transferring site to its final domain. But I decide that, due to low test site speed, I will do clean install and manual transfer of whole site. Everything works fine except my currency. I am sending you video with it in private. Also sending you credentials for you to see it in live.

Please, contact administrator
for this information.

#149993 Copied

19 Answers

Rose Tyler

Support staff

December 23, 2016 at 10:41

Hello,

Go to Woocommerce > Settings > General > Currency Options http://prntscr.com/dmyuhk.

Regards,
Rose Tyler.

#149999 Copied

kordicpetar

Participant

December 23, 2016 at 11:09

NO no, this did not solve problem, just change it. If I change currency in Woocommerce > Settings > General > Currency Options it solve my serbian part of the site, but then I have rsd on english part where should be euros. And problem is the same, I see glich of euro symbol and then change itself to rsd now.

Test it again with the same credentials, this time on english.

#150002 Copied

Jack Richardson

Support staff

December 24, 2016 at 10:02

Hello,

Please update WPML plugin to the latest version and after check the issue with currency switcher.

Best regards,
Jack Richardson.

#150096 Copied

kordicpetar

Participant

December 24, 2016 at 11:46

Hi, now it is on last version, and problem is still there.

#150104 Copied

kordicpetar

Participant

December 26, 2016 at 08:46

I deactivate all 3rd party plugins beside woocommerce and wpml and problem is still there. I have to say that I did not have this problem on test version of the site with older version of woocommerce and wpml.

How can we fix this? Can you help me please?

#150135 Copied

Jack Richardson

Support staff

December 27, 2016 at 16:30

Hello,

Could you please test this issue with default Woocommerce theme Storefront https://woocommerce.com/storefront/ ?
Does it persist there too?
Please let us know.

Best regards,
Jack Richardson.

#150319 Copied

kordicpetar

Participant

December 27, 2016 at 16:46

Hi there,

On that theme, problem is gone. I left that theme uploaded on server so you can check out too.

Please, contact administrator
for this information.

#150325 Copied

kordicpetar

Participant

December 29, 2016 at 08:32

Guys, whats happened? Do you have some ideas how to fix this?

#150473 Copied

Rose Tyler

Support staff

December 29, 2016 at 14:15

Hello,

Sorry for a delay.
I sent your report to our developers and we’ll fix this issue in next theme update.
Thank you for the notice.

Regards,
Rose Tyler.

#150491 Copied

kordicpetar

Participant

December 29, 2016 at 14:18

OK, tell me just when will next update happened? I need to publish clients site, and this really need to be fixed before that.

Thanks for your answer.

#150492 Copied

Rose Tyler

Support staff

December 29, 2016 at 15:48

Hello,

The next theme update should be in 2-3 weeks.
Please take our apologies for inconveniences.

Regards,
Rose Tyler.

#150503 Copied

kordicpetar

Participant

January 20, 2017 at 08:20

Hi there,

I still need this solution! Its been 3 weeks, when can I expect for this to be solved?

#152516 Copied

Eva Kemp

Support staff

January 20, 2017 at 13:38

Hello,

Please take our apologies for such long delay.
New theme version should be produced next week. It’s almost ready for release.

Regards,
Eva Kemp.

#152582 Copied

kordicpetar

Participant

January 28, 2017 at 14:11

Hi,

What is with update? I need this and I am waiting this for whole month now. This is not cool at all.

#153323 Copied

kordicpetar

Participant

January 30, 2017 at 09:09

Guys please,

This is now 5 weeks since we started this topic. I need solution now and it is urgent. My client do not have patience anymore. Please help.

#153413 Copied

kordicpetar

Participant

February 2, 2017 at 12:35

Guys???

#153745 Copied

Eva Kemp

Support staff

February 2, 2017 at 18:04

Hello,

We’re very sorry for a long delay.
Our developers experienced some issues and theme update was delayed.
Now they are working to fix the currency bug and I think new version will be released very soon.
We apologize for such inconveniences.

Thank you for understanding.

Regards,
Eva Kemp.

#153819 Copied

kordicpetar

Participant

February 4, 2017 at 12:39

This is not cool at all. My project is been late for 2 month now and I am now paying penalties cause I can not release the site in this form without second currency working.

This is 2 month waiting and last whole week you have not respond to me. I need fix of this bug urgent and not very soon as you told in the previous message.

When will you solve this problem to me? And also i expect from your side to prolong my support time for additional 2 month, which I am waiting for you to fix this bug.

#154003 Copied

Eva Kemp

Support staff

February 6, 2017 at 09:40

Hello,

Please provide FTP credentials and we’ll fix this issue for you.
Thank you.

Regards,
Eva Kemp.

#154049 Copied
Viewing 20 results - 1 through 20 (of 20 total)