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Cart button does not work properly after theme update

This topic has 5 replies, 3 voices, and was last updated 6 hours, 4 minutes ago ago by Andrew Mitchell

diderino

Participant

January 23, 2025 at 10:11

after the last theme update the add to cart button does not work properly anymore. After adding an article to the shopping cart, the spinning wheel does not stop spinning and nothing happens.

Files is visible for topic creator and
support staff only.

#431887 Copied

4 Answers

Rose Tyler

Support staff

January 23, 2025 at 11:20

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#431914 Copied

diderino

Participant

January 23, 2025 at 11:28

see private content

Content is visible for topic creator and
support staff only.

#431921 Copied

Andrew Mitchell

Support staff

January 23, 2025 at 11:39

Hello, diderino,

We have made some updates. Kindly review them at your convenience.

Best regards,
The 8Theme Team

#431927 Copied

Andrew Mitchell

Support staff

January 23, 2025 at 11:55

Dear diderino,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#431931 Copied
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The issue related to '‘cart button does not work properly after theme update’' has been successfully resolved, and the topic is now closed for further responses

Cart button does not work properly after theme update

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