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Cart is displaying wrong pricing information

This topic has 8 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

marx213

Participant

October 18, 2017 at 09:58

Hello there,

Since I updated the theme yesterday, my pricing is no longer correctly displayed in the Basket.

When adding an item to the cart, the price is initially displayed correctly – then after 2 seconds, the price then changes to displaying JUST the tax price. Please note this is on the smaller cart ICON in the top right of the page, everything works fine on the main /cart/ area.

Could you please tell me what it is causing this,

Thanks.

Please, contact administrator
for this information.

#175446 Copied Theme version: Latest WooCommerce version: Latest

7 Answers

Rose Tyler

Support staff

October 18, 2017 at 10:15

Hello,

Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Could you please provide wp-admin access in Private Content?

Regards

#175449 Copied

marx213

Participant

October 18, 2017 at 10:19

I have already tried this and it is definitely the theme causing the issue.

If I provide administrator information, you won’t make any changes that could affect the front end of our website? This is because we are in deployment and have active customers on the site as we speak.

Thanks

#175450 Copied

Rose Tyler

Support staff

October 18, 2017 at 10:23

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with the official theme too. Let me know result.
Do you use a child theme? Try to activate parent theme and check.

Regards

#175451 Copied

marx213

Participant

October 18, 2017 at 10:42

This still happens with the official theme too. So I think it might be something to do with WooCommerce.

In this case,

Is it at all possible to disable the cart widget – but still have a “View Cart” link in it’s place?

#175453 Copied
Rose Tyler

Support staff

October 18, 2017 at 10:49
You may add this code in custom.css:

.widget_shopping_cart_content .total-cart-tax.wc-gzd-total-mini-cart, .widget_shopping_cart_content .total.shipping-costs-cart-info.wc-gzd-total-mini-cart{ display:none; } .shopping-cart-widget .widget_shopping_cart_content ul { margin-bottom: 0; }

OR

.widget_shopping_cart_content { display: none; }

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards
#175454 Copied
marx213

Participant

October 18, 2017 at 10:55
Second Edit –

Okay, so I found when using the code I had previously posted that the input from the checkout page would actually vanish. This was not good. So, I used this code now –

.widget_shopping_cart_content { display: none; } .price-summ {display: none;}

Now this makes sure that only pricing information and tax information is available on the cart page.
#175455 Copied
Rose Tyler

Support staff

October 19, 2017 at 09:19

Hello,

So is your problem solved?

Regards

#175536 Copied
Tagged: cart, pricing, templates, woocommerce, wordpress
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