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Cart is not working - by accuratist - on WordPress WooCommerce support

This topic has 16 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Olga Barlow

accuratist

Participant

April 8, 2014 at 13:32

Hello.
I have installed sample conetnt but several options are not working properly.

1. The cart is not working. It appears as a widget in the top-right corner but i can’t go inside the cart.
2. Checkout is useless. I can’t proceed with order, nothing happens when i hit the button.
3. Personal account is not working.
It seems like those pages have not been created yet.
Could you give me instructions how to fix it?

4. Also i have a question about sizes. T am developig women’s wear e-store so it requires size choosing option for every product item. How can i add it?

Please, contact administrator
for this information.

#992 Copied

15 Answers

Olga Barlow

Support staff

April 8, 2014 at 14:39

Hello,
1)-3) Very likely you did not install WooCommerce demo pages after WooCommerce plugin installation (My Account, Cart, Checkout etc). Now you should go to WooCommerce > System Status > Tools tab > Install WooCommerce Pages > press Install pages button.
4) You should create variable products. Read WooCommerce documentation how to create such products http://docs.woothemes.com/document/product-variations/

#998 Copied

accuratist

Participant

April 8, 2014 at 21:58

Thenks.

1. How can i add filters to my ‘shop’ page?
2. How can i add features to filter my goods? e.g.. color, size

#1012 Copied

Olga Barlow

Support staff

April 9, 2014 at 08:07

Hello,
2) Go to Products > Attributes and create necessary attributes with terms. Then create products using these custom product attributes.
1) To add filter by attributes go to Appearance > Widgets > add WooCommerce Layered Nav widget to Product Page Sidebar widget area.

#1023 Copied

accuratist

Participant

April 9, 2014 at 16:04

Thank you, that was helpful.

#1070 Copied

accuratist

Participant

April 9, 2014 at 18:14

Thenks

I have a problem with appearance in Chrome.
After adjusting filters (layer nav widget) it llooks like this (screenshot).
When i am not logged in it works correctly even in Chrome.

http://yadi.sk/d/zPPNI72bM92jP

#1075 Copied

accuratist

Participant

April 10, 2014 at 10:29

Where can i manage size of photo in my cart? Currently the photo in the cart is enormous. I need it to be cropped in a small box.

Please where i can find all information about using and adjusting the both IDstore theme and WooCommerce? I don’t want to disturb you any time i have such quiestion.

#1088 Copied

Olga Barlow

Support staff

April 14, 2014 at 14:22

Hello,
1) Provide, please, admin panel and FTP accesses, we’ll check your problem with filters.
2) Set thumbnails size in Theme Options > Single Product Page > Product Thumbnails Width (75) & Product Thumbnails Height (100)
WooCommerce documentation you can find here http://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/
IDStore theme documentation https://www.8theme.com/demo/docs/idstore/index.html

#1216 Copied

accuratist

Participant

April 15, 2014 at 12:57

Product thumbnails adjustment doesn’t help.
Please look up this problem too.

Please, contact administrator
for this information.

#1248 Copied

Olga Barlow

Support staff

April 15, 2014 at 15:07

Hello,
Please, provide WP admin panel access.

#1262 Copied

accuratist

Participant

April 15, 2014 at 15:24

Done

Please, contact administrator
for this information.

#1266 Copied

Olga Barlow

Support staff

April 16, 2014 at 13:20

Hello,
Please, provide both WP admin panel and FTP accesses to site where you are using our theme!

Regards

Please, contact administrator
for this information.

#1321 Copied

accuratist

Participant

April 16, 2014 at 13:23

Sry, wrong.

Please, contact administrator
for this information.

#1323 Copied

Olga Barlow

Support staff

April 17, 2014 at 15:26

Hello,
We have regenerated thumbnails and it fixed your problem on cart page.
Unfortunately we can’t understand what caused issue with shop and single product page. We have checked, issue is present only if you are logged in as administrator. It looks fine for customers and unregistered users. We’ll try to figure out what causes the problem and tell you if we find solution.

Regards
Olga Barlow

#1403 Copied

accuratist

Participant

April 18, 2014 at 09:30

Thank you for fixing product thumbnails in the cart. Now i have three major problems with your theme.

1. It looks like fixing the thumbnails caused another problem. Product pictures’ preview is currently not working on sigle product page. When i try to click at the preview it opens the direct link of this picture instead of changing picture in the frame. There used to be a convinient option called ‘Dock’ zoom effect, which has strangely disappeared as well.
Please fix the preview option.

2. Look at the screenshot. There are only there product blocks per row when should be four items per row. Please help.

3. I am also looking forward for solving shop appearance for logged users. At the beginning i thought that i broke it myself when i customized style.css but it is not working with default css code as well. I also have changed header.php file, i added some scripts for social media widgets and some developer’s tools. May be it will help you to find the bug itself.

http://yadi.sk/d/AjXgC9RKMi77b

#1469 Copied

Olga Barlow

Support staff

April 30, 2014 at 15:26

Hello, @accuratist,
Sorry for delay in answering.
1), 2) I don’t see problems with thumbnails. Probably you have sorted out.
3) We understood what caused your issue. You have enabled Template Debug Mode (WooCommerce > System Status > Tools tab > Template Debug Mode ), disable it!

Regards,
Olga Barlow

#2437 Copied
Tagged: best selling, cart, solve, themes, troubleshoot, woocommerce
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