Cart items not exporting to PayPal properly

This topic has 3 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

  • Avatar: mdmason23
    mdmason23
    Participant
    June 25, 2015 at 01:52

    Hello,

    I have received my first order on my new website; however, the items purchased are not being exported to paypal correctly. For example, the order I received contains 18 items, yet the paypal packing slip shows only one item. The subtotal for the whole order is listed as the cost of that one item on the paypal invoice.

    In fact, it appears as though the whole list of items from the website are being listed under the description for the one line item on the paypal invoice. The following is a screen shot from the paypal order:

    paypal-cart

    How can I fix this so that I can print packing slips from paypal, as i can’t seem to figure out how to print an invoice directly from the website.

    Thanks,
    Monique

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: mdmason23
    mdmason23
    Participant
    June 25, 2015 at 02:29

    Sorry,

    you can ignore this request – i found a plugin that creates packing slips that look much nicer than i would get out of paypal.

    thank you,
    monique

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 25, 2015 at 06:13

    Hello,

    We are glad that you found the solution.
    Let us know if you need more help.

    Best regards,
    Jack Richardson.

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