Cart Order Details broken issue, need help

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: thorth219
    thorth219
    Participant
    March 25, 2023 at 09:39

    Hi guys,
    need help to fix my cart order details section.
    I’ve installed a new plugin for shipping option, and after that my cart order details went like this.
    https://prnt.sc/g1mTNvMsUm3J

    Problems are:
    – Missing Product Name, it only appears on mobile view, yet they look so squeezed. Looks like the column size not wide enough. how to fix this?
    – Weight label (‘berat’) gone too right. i want to make the label left aligned, and the weight itself go right to the end.
    – shipping option gone too right (looks like they got align to the end). i want to make them left aligned. How can i achieve it?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2023 at 11:20

    Hello, Thorth219

    Thank you for getting in touch with us.

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    We can’t check your checkout page https://prnt.sc/wd8WA01m2p9a
    Please provide URL of the product from your screenshot and temporary wp-admin access.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

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