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Cart Page & Checkout page Issue - by Yasir Alam 8Theme

This topic has 3 replies, 3 voices, and was last updated 5 days, 11 hours ago ago by Andrew Mitchell

Yasir Alam 8Theme

Participant

December 16, 2024 at 08:03

I am sharing all the details on the private content area

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#427619 Copied Theme version: 9.4.5

2 Answers

Tony Rodriguez

Support staff

December 16, 2024 at 08:32

Hello, @Yasir Alam 8Theme,

Thank you for contacting us and for using XStore.

We have temporarily activated the XStore parent theme on your website and found that the Cart Page & Checkout page functions correctly on all devices without any issues. This confirms that the problem is caused by custom code modifications within your child theme.

To resolve this issue, we kindly recommend reviewing the additional code customizations in your child theme and consulting your website developer to address and fix the problem.

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#427627 Copied

Andrew Mitchell

Support staff

December 17, 2024 at 09:00

Dear Yasir Alam 8Theme,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#427768 Copied
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