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Cart problem - by Nicolas Gafner - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

Nicolas Gafner

Participant

October 7, 2016 at 15:10

Hello I have a big problem with my shopping cart when I add an item he does not appear in it.
Second problem when I select a variable product and I want to add it to the cart nothing happens this plant.
It is very urgent because I have to put the site online Monday.
Thank you

Please, contact administrator
for this information.

#141970 Copied Theme version: Classico 1.7.1 WooCommerce version: 2.6.4

6 Answers

Jack Richardson

Support staff

October 7, 2016 at 15:19

Hello,

WP Dashboard credentials are incorrect. Please check them.
Also provide FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#141974 Copied

Nicolas Gafner

Participant

October 7, 2016 at 15:31

Ok i anderstand.

Please, contact administrator
for this information.

#141978 Copied Theme version: Classico 1.7.1 WooCommerce version: 2.6.4

Jack Richardson

Support staff

October 7, 2016 at 16:20

Hello,

There is Internal Server Error on your site, that’s why product can’t be added to cart. You need contact your hosting provider regarding this issue.

Best regards,
Jack Richardson.

#141985 Copied

Nicolas Gafner

Participant

October 10, 2016 at 08:43

hello I asked my host to cart problem but he said he would tell him on what server the advanced application error.
I noticed that when you empty the cache of the URL it works!
Does that help you?
The site is online but it is very urgent to find a solution.
Thank you

#142067 Copied

Nicolas Gafner

Participant

October 10, 2016 at 09:24

Do not bother more to find the solution.
I find:
Just in WooCommerce module in display product disable functions (Redirect to the basket after a successful addition) (Enable AJAX add to cart buttons on the archives).
Now everything works perfectly.
Thank you still have to try.

#142078 Copied

Eva Kemp

Support staff

October 10, 2016 at 10:05

Hello,

We’re glad you’ve managed to find a solution.

Have a nice day!

Regards,
Eva Kemp.

#142095 Copied
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