Cart quantity on mobile not updating items

This topic has 4 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: kolaps
    kolaps
    Participant
    April 6, 2024 at 19:05

    Hello!
    Have problem with cart page update cart item quantity on mobile.. On desktop is working, but on mobile quantity item stuck with same number before change.. Have deactivated all plugins except woocommerce, xcore but still same.. Don’t have any console errors.. Have attached sceen videos to see diff

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2024 at 11:00

    Hello, Kolaps,

    Thank you for reaching out to us.

    We’ve recorded a video from a mobile on your site’s Cart page. Please check the private Content area.

    Best Regards,
    8Theme’s Team

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    for this information.
    Avatar: kolaps
    kolaps
    Participant
    April 7, 2024 at 11:42

    Yes problem is gone.. Have deleted whole xstore folder and unpack new 9.34 theme and now mobile quantity is working. Maybe some old files from v8 created problem.. thanks??

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 7, 2024 at 11:42

    Dear kolaps,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Cart quantity on mobile not updating items’' has been successfully resolved, and the topic is now closed for further responses

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