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Cart Total/Shipping Calculation Issues - by mirrixlooms

This topic has 6 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

mirrixlooms

Participant

February 29, 2016 at 22:09

I updated the woocommerce .php file woocommerce/templates/cart/cart-totals.php today because the shipping totals were not being calculated in the shopping cart page of my site. When you put in a state and zip code, nothing would happen. When I updated this file, it moved everything below “Cart Totals” in the shopping cart to the right so the numbers were being cut off. To fix this, I added this to my stylesheet:

.woocommerce-page .cart-collaterals .cart_totals table th, .woocommerce-page .cart-collaterals .cart_totals tr td {
padding: 0px !important;
}

This pushed everything over to the correct spot, but now the same issue is happening with the shipping calculator not working. Does anyone have any idea why this is happening and how to fix it? This is my shopping cart page:

http://www.mirrixlooms.com/cart/

Thank you!

#115535 Copied WooCommerce version: 2.5.2

5 Answers

Jack Richardson

Support staff

March 1, 2016 at 09:38

Hello,

Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#115566 Copied

mirrixlooms

Participant

March 1, 2016 at 17:29

Thank you!

Please, contact administrator
for this information.

#115704 Copied

Jack Richardson

Support staff

March 1, 2016 at 21:04

Hello,

Unfortunately we can’t access your site via FTP with provided details. Please check them and give us the correct ones. Also we need wp-admin credentials.

Best regards,
Jack Richardson.

#115720 Copied

mirrixlooms

Participant

March 2, 2016 at 00:07

Sorry about that!

Please, contact administrator
for this information.

#115734 Copied

Jack Richardson

Support staff

March 2, 2016 at 11:33

Hello,

Unfortunately wp-admin details are incorrect but I was able to connect to your site via FTP and saw that you are using very old theme version 2.9.3 whereas the latest one is 3.5 http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#115801 Copied
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