Categorie Bugs and Image Sizes - by mdiazandrade

This topic has 8 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: mdiazandrade
    mdiazandrade
    Participant
    February 15, 2018 at 00:19

    Hi, after we updated the theme to version 4.18 I see two new bugs happening:

    1. In the Products section, on the left side of the page it shows the Product Categories list. Thats Ok. The new issue here is that it shows a category called “No category” or “Sin categoria” (in spanish). I’ve tried to erase this new category called “No category” but it doesn’t let me to remove it. Please let me know how to remove it.

    2. When you open the Products section, it shows me the products image thumbnails but now, after the upgrade, these images are much smaller than they used to. Let me know how to make them bigger.
    Then, when you enter each Products Page, the size images are fine, they are the same size they used to be.
    Please let me know.
    Thanks!

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2018 at 09:24

    Hello,

    1. You may add in Shop sidebar Product Categories widget, and if you do not have uncategorized products, simply select “Hide empty categories” http://prntscr.com/iezhiw
    2. Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

    Regards

    Avatar: mdiazandrade
    mdiazandrade
    Participant
    February 20, 2018 at 19:18

    Hi!
    Point N.1: Worked perfect. Thanks!

    Point N.2: I´ve read the article you’ve sent and tried the option of: Woocommerce/Product Images/Main Image With & Thumbnail With. I tried to change the thumbnail with, changed it, then save it , BUT it hasn’t work. It does not work.

    This woocomerce is version 4.18

    Please let me know
    Thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 21, 2018 at 10:43

    Hello,

    Provide me the link to your site and temporary admin panel access to check your grid and image settings.

    Regards

    Avatar: mdiazandrade
    mdiazandrade
    Participant
    February 21, 2018 at 13:00

    Hi Olga, Thanks. Ok, Im sending the access information in private, under Private Content. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 21, 2018 at 18:44

    Hello,

    Your site has container width 1170px http://prntscr.com/ihx308
    Shop page has sidebar and products area http://prntscr.com/ihx3n9 where every product has 25% width (189px). Image can’t be larger than product block. So if you want to have them bigger increase the container width.

    Regards

    Avatar: mdiazandrade
    mdiazandrade
    Participant
    March 16, 2018 at 06:17

    Hi Rose

    Regarding my question number 1: I’ve tried what you said, but, now in the “Appearance / Widget / Shop Sidebar” menu, it does no long shows the “Hide Empty categories” function. Now, it shows nothing. It just says: “Shop page widget area”. There are no more options or contents anymore… 🙁

    I need to delete empty categories from the website

    Please let me know how other way could I do this.

    Thanks!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 13:46

    Hello,

    Unfortunately, I can’t login to check your site. Please check.
    Maybe you mean “Uncategorized” category, in this case, please read this article – https://wordpress.org/support/topic/woocommerce-category-issue-uncategorized/

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.