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Categories - by yemi - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

yemi

Participant

January 31, 2021 at 17:38

My website doesnt show categories and subcategories. can you please help me asap

#271476 Copied Theme version: 7.2.4.1. WooCommerce version: 5.6

1 Answer

Rose Tyler

Support staff

February 1, 2021 at 10:45

Hello,

Thanks for contacting us.
Please describe the problem in more detail with screenshots. You can use the Lightshot screenshot tool to take screenshots and share them.
Provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
I can see categories on your Home and Shop pages, but without images, so go to Dashboard > Products > Categories > edit category > upload image – https://prnt.sc/xyr80t
Enable Elementor for static blocks – https://prnt.sc/xyr8vt , edit this block – https://prnt.sc/xyraa3 > select categories > https://prnt.sc/xyrbdl

Regards

#271540 Copied
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