This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez
hello
the brands and categories deos not show up entirelly in the shop page filters.
help please
Hello, @adnane,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
here you will find direct link.
Hello, @adnane,
Thank you for providing us with the wp-admin access to your website.
We are pleased to inform you that we have successfully resolved your issue by following the path WooCommerce > Status > Tools > WooCommerce Transients and Brands Transients > Clear.
Should you require further assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
yes please
I don’t want to display the default subcategories thumbnails
but keep it just for the parent categories.
can your assist me with that?
Hello, @adnane,
Thank you for your response.
To assist you more effectively, could you please provide the URL of the page where you are experiencing the issue? This will enable us to examine your settings closely and offer the necessary support.
Thank you for your cooperation.
Best regards,
The 8Theme Team
The issue related to '‘categories and brands visibility ———’' has been successfully resolved, and the topic is now closed for further responses