Categories and brands visibility ———

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: adnane
    adnane
    Participant
    August 14, 2024 at 20:33

    hello
    the brands and categories deos not show up entirelly in the shop page filters.
    help please

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 15, 2024 at 05:12

    Hello, @adnane,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: adnane
    adnane
    Participant
    August 15, 2024 at 20:12

    here you will find direct link.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 16, 2024 at 07:06

    Hello, @adnane,

    Thank you for providing us with the wp-admin access to your website.

    We are pleased to inform you that we have successfully resolved your issue by following the path WooCommerce > Status > Tools > WooCommerce Transients and Brands Transients > Clear.

    Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: adnane
    adnane
    Participant
    August 17, 2024 at 22:59

    yes please
    I don’t want to display the default subcategories thumbnails
    but keep it just for the parent categories.
    can your assist me with that?

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 19, 2024 at 05:18

    Hello, @adnane,

    Thank you for your response.

    To assist you more effectively, could you please provide the URL of the page where you are experiencing the issue? This will enable us to examine your settings closely and offer the necessary support.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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The issue related to '‘categories and brands visibility ———’' has been successfully resolved, and the topic is now closed for further responses

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