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Categories are not showing in appearance -> menu -> categories

This topic has 6 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Andrew Mitchell

Seainfotech

Participant

January 4, 2024 at 13:34

Hi team,

I went to products and deleted all categories but still, some are showing that I have not added in appearance -> menus. And when I have added some categories, they are not showing in the menus. Please tell me currently from where categories are populating in the appearance -> menu -> categories.

#378561 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

5 Answers

Tony Rodriguez

Support staff

January 4, 2024 at 13:47

Hello, @Seainfotech,

Thank you for contacting us and for using XStore.

1/ We kindly request that you provide us with screenshots of the issue at hand. This will enable us to review the matter thoroughly and offer you the appropriate assistance.

2/ We would like to inform you that within the Appearance > Menus section, the categories displayed are sourced from the WordPress Dashboard under Posts > Categories. For your convenience, please refer to the attached image for a visual guide. https://ibb.co/TKkLRZP

Furthermore, the product categories present in the Appearance > Menus section are derived from the WordPress Dashboard, specifically under Products > Categories. An image has been provided for your reference to facilitate a clearer understanding. https://ibb.co/YDHLtgb

We trust this information will be of assistance to you.

Warm regards,
The 8Theme Team

#378563 Copied

Seainfotech

Participant

January 4, 2024 at 13:51

Hi Tony,

How should I add product > categories in menus?

#378564 Copied

Tony Rodriguez

Support staff

January 4, 2024 at 14:04

Hello, @Seainfotech,

We hope this message finds you well.

To incorporate product categories into your menu structure, kindly proceed as follows:

1. Access your WordPress Dashboard.
2. Navigate to ‘Appearance’ and then select ‘Menus’.
3. Once on the Menus page, please click on ‘Screen Options’ located at the top right corner.
4. Ensure that ‘Product Categories’ is checked.

For your convenience, we have provided a visual reference in the attached image. https://ibb.co/XzbYQtb and https://ibb.co/XJGRVwg

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#378567 Copied

Seainfotech

Participant

January 4, 2024 at 14:57

Hi Tony,

Thanks, it solved my issue.

#378574 Copied

Andrew Mitchell

Support staff

January 4, 2024 at 14:57

Dear Seainfotech,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#378575 Copied
Tagged: appearance menu issues, categories not showing, woocommerce categories problems, wordpress menu troubleshooting, wordpress woocommerce templates
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Categories are not showing in appearance -> menu -> categories

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