Categories disappeared on desktop- please help

This topic has 10 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

  • Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 14:00

    hey guys. my categories were fine yesterday, and are working on mobile but disappeared from desktop. please help.

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    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2024 at 14:31

    Hello,

    Thank you for reaching out to us.

    Please check now – https://prnt.sc/cdNPjZRp6CAw

    Best regards,
    8Theme’s Team

    Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 15:47

    it is all set. now i have another issue. mega menu not working – won’t expand neither on live nor preview

    i have a menu : shop
    and even though i have mega menu set to on, it own’t go full screen. can u please help with this too?

    Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 15:48

    it’s stuck in this position as you can see and i cannot enable the mega menu at all :/ even though it’s toggled on.

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2024 at 16:24

    Hello, Narka,

    We’ve set https://prnt.sc/yJCdLosz3TsA for you. Please check the result.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme’s Team

    Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 16:34

    there is an issue. i can’t hover over it it goes away.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2024 at 16:51

    Hello, Narka,

    We’ve added custom CSS code https://prnt.sc/dCc_WZCvALUa Please check the result.

    Best regards,
    8Theme’s Team

    Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 20:33

    got it thank you so much. my last issue is that my shipping methods are not showing on checkout. i have 2 methods in woocommerce local pickup & shipping to address. it seems like there’s an issue with the theme and it won’t show them both. can u help please?

    Avatar: Narka
    Narka
    Participant
    November 11, 2024 at 20:35

    see it is by default set to local pickup.

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 11, 2024 at 20:50

    Dear Narka,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Categories disappeared on desktop- please help’' has been successfully resolved, and the topic is now closed for further responses

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