This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler
Dear Support,
For some reasons, my category images for a specific page of the website have different dimensions and the layout looks not balanced.
Could you please help me to enforce the same dimensions for all images ?
Thank you in advance.
F.
Hello,
Please provide temporary wp-admin access.
Regards
Dear Rose,
I provided you the access information.
Please note that it is a live website, therefore I would really kindly ask you to not break the website. I trust your skills at the same time I recommend you to be extremely careful. The best would be to check and then tell me what to change in order to solve the issue.
Best regards.
F.
Hello,
Images of products and categories should take size settings from Appearance > Customize > WooCommerce > Product images http://prntscr.com/nle10m As I can see, for this img the size is correct http://prntscr.com/nle1bk but not for this one https://prnt.sc/nle23s so you need to regenerate thumbnails for the mentioned image. Activate “Regenerate thumbnails” or “Force Regenerate Thumbnails plugin”, go to Media, find an image http://prntscr.com/nle3l0 hover over the image and there should be “regenerate” link. After the regeneration, the image should take size from the Customizer.
Let me know the result.
Regards
It worked!!!
Thanks a lot for your professional support.
F.
Hello,
You’re welcome!
Regards
The issue related to '‘Categories images dimensions’' has been successfully resolved, and the topic is now closed for further responses