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Categories Masonry not clickable on elementor

This topic has 6 replies, 3 voices, and was last updated 2 months ago ago by Andrew Mitchell

VincentC

Participant

June 14, 2024 at 17:28

Hello,

Is there a way to click anyway on the category masonry, so it redirects you to the category page? Now it only works with a view more button, however I want the whole image to be clickable.

Kind Regards,

Files is visible for topic creator and
support staff only.

#399851 Copied Theme version: 9.3.12

5 Answers

Rose Tyler

Support staff

June 14, 2024 at 17:45

Hello, VincentC,

Thank you for reaching out to us with your query.

To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#399856 Copied

VincentC

Participant

June 14, 2024 at 17:50

Hello,

Please check private content area.

Kind Regards,

Please contact administrator
for this information.

#399858 Copied

VincentC

Participant

June 14, 2024 at 20:20

Hello,

Is there any update on this?

#399883 Copied

Rose Tyler

Support staff

June 15, 2024 at 07:42

Hello, VincentC,

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

We’ve added custom CSS code https://prnt.sc/vVcmU5ikh1da Please clear cache and check the result.

Best Regards,
8Theme’s Team

#399907 Copied

Andrew Mitchell

Support staff

August 16, 2024 at 14:11

Dear VincentC,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#410470 Copied
Tagged: elementor categories masonry, elementor wordpress solutions, non-clickable masonry issue, woocommerce elementor fix, wordpress woocommerce templates
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The issue related to '‘Categories Masonry not clickable on elementor’' has been successfully resolved, and the topic is now closed for further responses

Categories Masonry not clickable on elementor

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