Categories not filtering / showing correctly

This topic has 2 replies, 2 voices, and was last updated 3 hours, 45 minutes ago ago by Rose Tyler

  • Avatar: Jamie Gill
    Jamie Gill
    Participant
    January 30, 2025 at 12:38

    As you can in the screenshot the category should be filtered to only show absorbents-spill-kits but its showing other products from other categories.

    Also, the filter widget on the left is not reacting to the current selection

    Can you please advise? I have added store access details in the private section.

    Thanks

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2025 at 14:21

    Hello, Jamie Gill,

    Thank you for reaching out to us.

    1. When you select a category, the products displayed will include those from the selected category as well as its subcategories. Therefore, we do not see any issues. A total of 15 products are shown on the frontend, which matches the same number displayed in the backend https://prnt.sc/UGPJBNrLOGyJ

    2. “Additionally, the filter widget on the left does not respond to the current selection.” – please provide a video example.

    Best regards,
    8Theme’s Team

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