Categories on mobile menu showing randomly and not in alphabetical order?

This topic has 8 replies, 4 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: PR
    PR
    Participant
    June 28, 2023 at 00:23

    Hello,

    We have attached the domain on the PCA.
    on the mobile menu, the categories are showing in a random order. can we show them in alphateical norder somehow?

    thanks for your help!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 28, 2023 at 09:06

    Hello, @PR,

    Thank you for contacting us and for using XStore.

    If you would like to show categories in alphabetical order, You can edit product categories under Dashboard > Product > Categories, where you can set the category order according to your needs. For a better reference, please watch this video: https://www.veed.io/view/f2983d3c-dac4-4f27-9cd0-ca8f08241111?sharingWidget=true&panel=share

    We hope this helps.

    Best Regards,
    8Theme’s Team.

    Avatar: PR
    PR
    Participant
    June 28, 2023 at 21:27

    Hello Tony,

    thank you!
    so this needs to be done manually and cannot be done by “default”?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2023 at 10:40

    Hello, @PR,

    Yes, there is no such option, unfortunately.

    You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

    Best Regards,
    8Theme’s Team.

    Avatar: PR
    PR
    Participant
    June 29, 2023 at 21:44

    Hello Rose,

    thanks for confirming that it needs to be done manually.
    appreciate the confirmation!

    Avatar: dublemetre
    dublemetre
    Participant
    June 29, 2023 at 21:59

    Can you please help me in that we are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white we have been getting this error for the last 3 hours

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 08:53

    Hello, PR,

    You’re welcome!
    Thank you for understanding.
    Have a nice day!

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 08:54
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