Categories Widget have some - by Ale McAllister

This topic has 12 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Ale McAllister
    Ale McAllister
    Participant
    July 27, 2021 at 23:37

    The category part of the shop suddenly has a lot of space in between. I don’t know what happened

    https://prnt.sc/1gsl23t

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2021 at 07:24

    Hello,

    It looks like you have set a big line-height for headings.
    Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?

    Regards

    Avatar: Ale McAllister
    Ale McAllister
    Participant
    August 2, 2021 at 14:54

    Hi, good morning…
    I see this : https://prnt.sc/1idhxxe
    it’s separated too…

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 19:31

    Hello,

    Can’t log in https://prnt.sc/1ifmnee Contact your hosting provider and unblock login for the non-Spanish countries.

    Regards

    Avatar: Ale McAllister
    Ale McAllister
    Participant
    August 2, 2021 at 19:43

    Hello, I have the access in the hosting, I manage everything and I can change the access. Tell me please … for which country?
    Thanks!!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 20:20

    Hello,

    Unblock for Ukraine.

    Regards

    Avatar: Ale McAllister
    Ale McAllister
    Participant
    August 2, 2021 at 20:45

    Hello Olga, try Again, please.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 3, 2021 at 10:25

    Hello,

    Ok, now our support member is able to check the login page but username is incorrect https://prnt.sc/1inawmd
    Provide us with the correct WP Dashboard access.

    Regards

    Avatar: Ale McAllister
    Ale McAllister
    Participant
    August 3, 2021 at 14:26

    Hi, Olga de web is virginiasar.com.ar, no secretrose.
    Try again please.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 3, 2021 at 17:41

    Hello,

    You set line height for the headings – 30 https://prnt.sc/1iqk1av It means that computes size of your line-heigh is heading font-size in px (18.2px in your case)*30 = 546px. Either add usints for the line-height in the typography settings or reduce the value to 1.8 for example.

    Regards

    Avatar: Ale McAllister
    Ale McAllister
    Participant
    August 3, 2021 at 18:01

    Hello,
    I do that, thanks a lot!!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2021 at 11:06

    Hello,

    You are welcome.

    Regards

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