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Categories widget not showing all categories

This topic has 8 replies, 4 voices, and was last updated 9 years ago ago by Jack Richardson

Mattnath2

Participant

November 9, 2015 at 09:28

So as the title says some of my categories are not showing. They were and then they stopped… I did delete all of my products out and put new ones in but I used the same categories so I dont see an issue with that. Please let me know what you think.

Please, contact administrator
for this information.

#98375 Copied

7 Answers

Stan Russell

Participant

November 9, 2015 at 09:54

Hello Mattnath2,

would you kindly provide us with admin credentials for your site in private content so we will be able to check this issue?

Regards,
Stan Russell.

#98377 Copied

Mattnath2

Participant

November 9, 2015 at 10:03

Below

Please, contact administrator
for this information.

#98380 Copied

Jack Richardson

Support staff

November 9, 2015 at 10:57

Hello,

We need full access to WP Dashboard, not only to “My Account” page.

Thank you.

Best regards,
Jack Richardson.

#98391 Copied

Mattnath2

Participant

November 9, 2015 at 11:10

Oops sorry. You have admin now.

#98395 Copied

Robert Hall

Support staff

November 9, 2015 at 11:32

Hello,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#98402 Copied

Mattnath2

Participant

November 9, 2015 at 11:48

Below again

Please, contact administrator
for this information.

#98405 Copied

Jack Richardson

Support staff

November 9, 2015 at 16:56

Hello,

The same categories are shown with default WordPress theme too.
So it’s not related to our theme.
Try to recreate your categories or contact Woocommerce support for the solution.

Best regards,
Jack Richardson.

#98470 Copied
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