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Categories & WPBakery Page Builder plugin

This topic has 11 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

takis

Participant

August 24, 2019 at 18:19

Hello there!
I need your help with the following :
1.Why the categories don’t open when i choose them from here
https://www.screencast.com/t/TT4y0yVnXUsW
https://www.screencast.com/t/8gKVAEmRe
2.why the WPBakery Page Builder plugin need 1.50sec to open when i want edit with it?
https://www.screencast.com/t/qMUaT9RvC
and it is ready after 1.40 – 1.50 sec
https://www.screencast.com/t/NWF3T2DNBdJ

I can give you access to my WP for see it by yourself

Please, contact administrator
for this information.

#219962 Copied Theme version: Xstore 5.6 WooCommerce version: 5.2.2

10 Answers

takis

Participant

August 25, 2019 at 06:02

Good morning,
Any news for my solutions?

#219966 Copied

Rose Tyler

Support staff

August 25, 2019 at 08:39

Hello,

Sorry for the delay in answering.
1) These categories relate to the search functionality. You can choose in which category to search for.
Check how it works on our demo – https://xstore.8theme.com/demos/2/baby-shop/
2) It needs time to upload all elements via the visual editor, this is independent of our theme. Try to use Backend editor – http://prntscr.com/ox6vhe > http://prntscr.com/ox6ves

Feel free to ask if you have any other questions.

Regards

#219981 Copied

takis

Participant

August 25, 2019 at 09:17

either work in your demo (is fake )
Check how it works on our demo – https://xstore.8theme.com/demos/2/baby-shop/

so i think better is to delete this option:(
tell me which way i can delete it?
so only the option ‘search’ be visible there?
Regards

#219985 Copied
Rose Tyler

Support staff

August 25, 2019 at 09:25
Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.header-advanced .header-search select { display: none !important; } .header-advanced .header-search input[type="text"] { border-radius: 30px; }

Regards
#219987 Copied
takis

Participant

August 25, 2019 at 09:45

in which line?
At 47 until 54?
https://www.screencast.com/t/OmII8kiG

At the top? at the end?
Regards

#219990 Copied

Rose Tyler

Support staff

August 25, 2019 at 09:50

At the end.
Let me know the result.

Regards

#219992 Copied

takis

Participant

August 25, 2019 at 09:53

Same situation
nothing happened 🙁

#219993 Copied

Rose Tyler

Support staff

August 25, 2019 at 10:02

You need to clear cache to be able to see changes – http://prntscr.com/ox7ebl

Regards

#219995 Copied

takis

Participant

August 25, 2019 at 10:13

still there
i clear cashe and i try with firefor but still same situation 🙁

#219999 Copied

Rose Tyler

Support staff

August 25, 2019 at 12:16

Dear,

As you can see on the previous screenshot the custom CSS code works.
In your case, it is a browser cache https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en or Under Construction Mode settings – https://prnt.sc/ox8cxf Also, you are using the Cloudflare CDN https://prnt.sc/ox8dc1 , so do not forget to clear CDN cache.

Regards

#220010 Copied
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