Category accordion delete from category page, but visible on the product selection page

This topic has 8 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: Marciano
    Marciano
    Participant
    September 11, 2023 at 09:03

    Hi,

    We would like to have the category accordion only visible on the product selection page and not on a category selection page.

    Hope you can help us out,

    Thanks,
    Marciano

    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 11, 2023 at 09:46

    Hello, @Marciano,

    We have attempted to access your website, however, it appears to be in Maintenance Mode.

    To better understand the issue you are experiencing, we kindly request that you share a screenshot with us. You can upload your screenshot to https://postimages.org/ and share the URL with us here. This will greatly assist us in comprehending your issue more effectively.

    Additionally, we would appreciate it if you could provide your website’s WP Admin URL and credentials. Please ensure to share this information in the private content area of this topic. This will enable us to directly investigate the issue on your website and provide the necessary assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Marciano
    Marciano
    Participant
    September 11, 2023 at 10:00

    Hi,
    Hereby the screenshots and website credentials.

    kind regards,

    Marciano

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2023 at 14:14

    Hello, Marciano,

    Thank you for providing the screenshots.

    Could you kindly alter the specified option and verify the outcome on the category page via this link: https://prnt.sc/mY4SOx5Pp_W_?

    If the result does not meet your expectations, we would appreciate it if you could provide a detailed description of your request and the desired outcome.

    Thank you in advance for your cooperation. We eagerly await your response.

    Best Regards,
    8Theme’s Team

    Avatar: Marciano
    Marciano
    Participant
    September 11, 2023 at 14:36

    Hi,

    We looked at the option, but we are talking about the filter menu on the left side. There is an option to switch of the category acordion, That is what we want, as you can see on in the screenshots we already switched it off. But we want this menu back on the Product page (when you are in a subcategory) so off/away when the subcategory’s are displayed in the field and on/visible when you are product deep in the menu. (after clicking a subccategory)

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2023 at 17:13

    Hello, Marciano,

    1/ We do not see Categories in your Shop sidebar – https://prnt.sc/ruoBgfqm9DPx Please add them and let us know.
    2/ ” There is an option to switch of the category acordion” – what exactly option do you mean by this? Please provide a screenshot.
    3/ “But we want this menu back on the Product page (when you are in a subcategory) so off/away when the subcategory’s are displayed in the field and on/visible when you are product deep in the menu. (after clicking a subccategory)” – sorry, but it is not clear, please provide URLs of pages where you want to see the widget and where you want to disable the widget.

    Best Regards,
    8Theme’s Team

    Avatar: Marciano
    Marciano
    Participant
    September 11, 2023 at 19:23

    The problem is that we do want the shop sidebar, but we do not want it on category selection, for example

    Our categories are nested like these:
    – Shop -> Shoes -> Women

    If you have the shop sidebar on you have it also on the category “Shoes” But there are no products in Shoes because there is another category nested in there.

    So in short we only want to show the sidebar when you are in the deepest category or in our case when there are products available.

    For example on these links is the sidebar shown, but there are no products. So the sidebar shouldn’t be there.

    https://www.workshopparts.com/category/wheelservice/
    https://www.workshopparts.com/category/wheelservice/tyre-changer/

    Here is the sidebar shown, such as the price filter as it should be because there are products in this specific category.

    https://www.workshopparts.com/category/wheelservice/tyre-changer/sliding-guide/

    Is there any way to have this done with settings?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2023 at 07:11

    Hello, Marciano,

    Thank you for your response.

    We regret to inform you that currently, there is no feature available to display the sidebar on the category page based on the number of products present.

    You may contact the support of WooCommerce plugin also – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

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