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Category Descriptions Not Showing - by samsonwebdesign

This topic has 6 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

samsonwebdesign

Participant

December 12, 2016 at 14:16

Hi,
I have a development store up and am populating it. I’ve entered category descriptions in for the main categories but they do not display on the front-end.
Is there somewhere these need to be tuned on that I’m missing?
Looked through all the settings and can’t see anything anywhere.

#148655 Copied Theme version: 3.2 WooCommerce version: 4.7

5 Answers

Olga Barlow

Support staff

December 12, 2016 at 21:21

Hello,

Could you, please, provide me temporary admin panel and FTP access to your site?
I need to check the settings.

Regards

#148773 Copied

samsonwebdesign

Participant

December 13, 2016 at 10:11

Hi,

Posted access info for you inthe private section of this post.

Please, contact administrator
for this information.

#148829 Copied

Olga Barlow

Support staff

December 13, 2016 at 16:31

Hello,

I have checked your site and don’t see problem with description. If you added it http://prntscr.com/dixm34 you can see it on the frontend http://prntscr.com/dixlqe

Regards

#148891 Copied

samsonwebdesign

Participant

December 13, 2016 at 16:38

That definately wasn’t showing before. I can see it now though fine.
I refreshed my cache and even tried on another browser and it didn’t work at all.
Have you cleared an internal cache or something on the site I don’t know about maybe?

#148896 Copied

Olga Barlow

Support staff

December 13, 2016 at 16:45

Hello,

No, I did not do anything. But cache plugin can do this “magic” if you use it 😉
Anyway, I’m glad that everything is fine now.

Regards

#148902 Copied
Tagged: category descriptions, show, templates, woocommerce, wordpress
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