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Category filter doesn’t respect the nesting of caategories

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Jack Richardson

  • Avatar: masterpiece
    masterpiece
    Participant
    October 10, 2024 at 22:46

    Hi,
    The caategory filter on the shop page doesn’t respect the nesting (categories/subcategories). In the screenshot 01, please see how the categories are setup – especially notice that Jewelry has 2 subcategories: Earrings and Pendants. In the screenshot 02, please notice how it is displayed on the Frontend – all categories are in alphabetical order without any respect for subcategories.

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    #418211 Copied Theme version: 9.4.2
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 11, 2024 at 07:55

    Dear @masterpiece,

    We hope this message finds you well.

    Upon reviewing your shop page, we noticed that there are currently no specific product categories list displayed. Instead, the full list of categories is being displayed, as shown in the following screenshot: https://prnt.sc/FH1hqKj3L1su.

    Please note that the hierarchical structure may not be able in the product categories widget.

    Should you have any further questions or require assistance, feel free to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #418250 Copied
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