Category Header - by pierreraiche - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: pierreraiche
    pierreraiche
    Participant
    July 9, 2014 at 15:04

    Hi there,

    Each time I try to add a Category Header to a category it shows the path of the image and the link but when I hit save, whatever I put in there disappear and I cannot get any kind of Category Header to show on any of my categories…

    Please help!
    Thanks,
    P.

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2014 at 15:15

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: pierreraiche
    pierreraiche
    Participant
    July 9, 2014 at 15:39

    Hi Jack,

    Please see below.

    Thanks,
    P.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 15:52

    Hello,

    Sorry, but the credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: pierreraiche
    pierreraiche
    Participant
    July 9, 2014 at 15:56

    Here it is again. I am sorry.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2014 at 16:24

    Hello,

    As we can see you have old theme version. Please update it to the latest version following our documentation: https://www.8theme.com/demo/docs/legenda/#!/upgrade. If problem still persist after upgrading let us know.

    Regards,
    Jack Richardson

    Avatar: pierreraiche
    pierreraiche
    Participant
    July 9, 2014 at 16:38

    Hi,

    Please see my answer below.

    P.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 17:47

    Hello,

    To save the changes you’ve made you can copy those files into child theme. Please read this article:
    http://codex.wordpress.org/Child_Themes
    Also don’t forget to create a back up of your files and database before updating.

    Regards,
    Eva Kemp.

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