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Category Header - by pierreraiche - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

pierreraiche

Participant

July 9, 2014 at 15:04

Hi there,

Each time I try to add a Category Header to a category it shows the path of the image and the link but when I hit save, whatever I put in there disappear and I cannot get any kind of Category Header to show on any of my categories…

Please help!
Thanks,
P.

#9257 Copied

7 Answers

Jack Richardson

Support staff

July 9, 2014 at 15:15

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

#9258 Copied

pierreraiche

Participant

July 9, 2014 at 15:39

Hi Jack,

Please see below.

Thanks,
P.

Please, contact administrator
for this information.

#9260 Copied

Eva Kemp

Support staff

July 9, 2014 at 15:52

Hello,

Sorry, but the credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#9265 Copied

pierreraiche

Participant

July 9, 2014 at 15:56

Here it is again. I am sorry.

Please, contact administrator
for this information.

#9267 Copied

Jack Richardson

Support staff

July 9, 2014 at 16:24

Hello,

As we can see you have old theme version. Please update it to the latest version following our documentation: https://www.8theme.com/demo/docs/legenda/#!/upgrade. If problem still persist after upgrading let us know.

Regards,
Jack Richardson

#9280 Copied

pierreraiche

Participant

July 9, 2014 at 16:38

Hi,

Please see my answer below.

P.

Please, contact administrator
for this information.

#9285 Copied

Eva Kemp

Support staff

July 9, 2014 at 17:47

Hello,

To save the changes you’ve made you can copy those files into child theme. Please read this article:
http://codex.wordpress.org/Child_Themes
Also don’t forget to create a back up of your files and database before updating.

Regards,
Eva Kemp.

#9290 Copied
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