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Category images not showing —warning trying to access array offset on value of type bool in

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Tony Rodriguez

khurram virk

Participant

October 30, 2024 at 17:26

dear sir

good day to you!

we hope you are fine, we are getting this error on home page on category slider –at the moment we disable for frontend view.

https://snipboard.io/n0Wbdl.jpg

please check.

thank you

Please, contact administrator
for this information.

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1 Answer

Tony Rodriguez

Support staff

October 31, 2024 at 07:13

Hello, @khurram virk,

Thank you for contacting us and for using XStore.

1/ We are currently unable to access the XStore dashboard on your website. In order to assist you further, we kindly request that you temporarily disable GoDaddy security, allowing us to investigate and resolve the issue.

For your reference, please find the relevant image in the private content area.

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation, and we look forward to assisting you.

Best regards,
8Theme Team

Please contact administrator
for this information.

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