Return to previous page

Category page title and offcanvas sidebar

This topic has 10 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

Aasem

Participant

July 18, 2023 at 07:56

Hello,
I’d like to show the title of the product category on the category page. I have researched previous topics and tried all proposed solutions and nothing worked. https://prnt.sc/Icp9AfEj6SKK

Also, the offcanvas icon has now disappeared! I can open it on the shop or the category pages!

Please advise
Thanks

Please, contact administrator
for this information.

#362210 Copied Theme version: 9.1.9 WooCommerce version: 7.9.0

9 Answers

Rose Tyler

Support staff

July 18, 2023 at 09:01

Hello, Aasem,

Thank you for choosing XStore as your WooCommerce WordPress theme.

In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

#362226 Copied

Aasem

Participant

July 18, 2023 at 16:53

I already tried all that. But something is not right. I don’t know what!

Please contact administrator
for this information.

#362278 Copied

Rose Tyler

Support staff

July 19, 2023 at 15:27

Hello, Aasem,

We kindly request administrative access to the administrative area, as the user whose credentials you have provided does not have access to the Customizer and theme options – https://prnt.sc/I6Mqc1vQuGbA

Additionally, please provide us with FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#362381 Copied

Aasem

Participant

July 19, 2023 at 17:51

The user should have full access now.

Please contact administrator
for this information.

#362391 Copied

Rose Tyler

Support staff

July 20, 2023 at 16:39

Hello, Aasem,

We have resolved your issue, the bug was caused by a conflict between the following options:
Customizer -> WooCommerce (Shop) -> Shop -> Shop Page Layout -> Hide Sidebar On Mobile Devices -> ON
and
Customizer ->
WooCommerce (Shop) -> Shop -> Shop Page Layout -> Sidebar Position -> Off-Canvas.

We have made changes to the following files:
wp-content/themes/js/modules/sidebarCanvas.min.js
wp-content/themes/js/theme/sidebarCanvas.js
wp-content/themes/theme/functions.php

These changes will also be included in the next update (not in the v.9.1.11).

Kind Regards,
8theme team

#362496 Copied

Aasem

Participant

July 21, 2023 at 16:45

Thanks a lot. But I still can’t see the category name/breadcrumb on any product category page or the option to do so!

#362623 Copied

Rose Tyler

Support staff

July 24, 2023 at 15:40

Hello, Aasem,

The absence of the category name/breadcrumb is due to the third-party plugin Code Snippets, specifically the snippet no WC BC, as shown in the screenshot below
https://prnt.sc/mcHRB7Qg6aTu

Kind Regards,
8theme team

#362806 Copied

Aasem

Participant

July 25, 2023 at 01:31

That’s very true. Thanks a lot.
I totally forgot I added this very early in the site’s development. And because I recently added BC on the product page builder separately, I didn’t remember it was disabled site-wide on other WC pages.

I appreciate your help and fantastic support so much.

#362858 Copied

Tony Rodriguez

Support staff

July 25, 2023 at 06:10

Hello, @Aasem,

You’re welcome! We are glad we could assist you. It happens to all of us, but we are glad we were able to figure it out together. If you have any more questions or need further assistance, feel free to reach out. Your kind words mean a lot to us, and we’re always here to provide fantastic support whenever you need it. Have a great day! ?

Kind Regards,
8theme team

#362868 Copied
Tagged: best selling, category, offcanvas, sidebar, themes, woocommerce
Viewing 10 results - 1 through 10 (of 10 total)