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Category Still visible on sidebar when there are not products

This topic has 8 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

Susana

Participant

July 21, 2014 at 16:35

Hi,
I notice that categories who doesn’t have products is still visible on Sidebar menu, in the case of Sneakers, is showing (3), but there are no products available.
Could you take a sight, please?

Thanks,
Regards,
Susana

https://dressaddict.de/pro-cat/a-schuhe/sneakerde/

Please, contact administrator
for this information.

#10333 Copied

7 Answers

Jack Richardson

Support staff

July 21, 2014 at 16:51

Hello,

As we can see there are 3 products in the category:

Regards,
Jack Richardson

#10335 Copied

Susana

Participant

July 21, 2014 at 16:59

It’s so strange because, the 3 products are in Draft Status. What could be the problem?

#10336 Copied

Jack Richardson

Support staff

July 21, 2014 at 17:02

Do you use some caching plugin? If yes please try to clear your cache.

Regards,
Jack Richardson

#10337 Copied

Susana

Participant

July 22, 2014 at 08:07

Hi,
Yes I’m using a cache plugin, I’ve cleared cache and updated my browser. However, the category is still showing 3 items in the “Sneakers” category .

Regards,
Susana

#10400 Copied

Jack Richardson

Support staff

July 22, 2014 at 08:34

Hello,

We’ve checked this widget with default theme and issue still persist. That’s why we recommend you to contact WooCommerce support regarding your question.

Regards,
Jack Richardson

#10403 Copied

Susana

Participant

July 22, 2014 at 08:36

Ok, thanks for your time.
Regards,
Susana

#10404 Copied

Jack Richardson

Support staff

July 22, 2014 at 08:39

You’re welcome!

Regards,
Jack Richardson

#10405 Copied
Tagged: best selling, category, products, sidebar, themes, visible, woocommerce
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