Return to previous page

Category Thumbnails missing after update

This topic has 8 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

Openstream

Participant

November 13, 2014 at 08:50

We updated wpml and woocommerce to the current version and so we did with legenda (2.3 to 2.4.1). Now the category thumbnails are missing on category pages, only. I can see them e.g. on the product details pages which is fine but the category pages are even more important 😉

Your help is appreciated

Please, contact administrator
for this information.

#24389 Copied

7 Answers

Robert Hall

Support staff

November 13, 2014 at 10:21

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#24406 Copied

Openstream

Participant

November 13, 2014 at 13:49

see below, thx

Please, contact administrator
for this information.

#24444 Copied

Eva Kemp

Support staff

November 13, 2014 at 16:41

Hello,

The problem is related to changes made in category header editor. You have to resave your categories.

Sorry for inconveniences.

Regards,
Eva Kemp.

#24502 Copied

Openstream

Participant

November 14, 2014 at 11:17

Hi Eva

sorry, does not work. I did it here http://filini-collection.ch/product-category/jewelry/:
removed current category image, saved category. Then added the image again and saved. … problem still there!! No categroy header is shown…

please have a look again. thx

#24612 Copied

Eva Kemp

Support staff

November 14, 2014 at 17:09

Hello,

Sorry, but products banner should be displayed for category products. You can set a banner in Theme Options > Shop.
The category thumbnails are displayed on the shop page when you select subcategories to show in Woocommerce > Settings > Products tab.

Thank you.
Regards,
Eva Kemp.

#24698 Copied

Openstream

Participant

November 17, 2014 at 10:33

Done, sorry, my fault. Thx for your support!

#24853 Copied

Eva Kemp

Support staff

November 17, 2014 at 19:19

Hello,

You’re welcome.

Regards,
Eva Kemp.

#24972 Copied
Viewing 8 results - 1 through 8 (of 8 total)