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Category widget not showing all option sunder mobile view

This topic has 6 replies, 2 voices, and was last updated 2 days, 18 hours ago ago by Rose Tyler

Reshi

Participant

February 16, 2025 at 11:01

product category widget in slider view

it shows all option in PC view.
in mobile view it shows only two options, how to show all product categories in mobile view

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support staff only.

#434452 Copied Theme version: 9.4.7

5 Answers

Rose Tyler

Support staff

February 16, 2025 at 11:35

Hello, Reshi,

Thank you for reaching out to us.

Please check this screenshot – https://prnt.sc/q9ZbzGDN8PHt

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#434456 Copied

Reshi

Participant

February 16, 2025 at 12:07

My problem, is i have selected slider navigation, but when i click on the slider arrow
1. it slides to the next item
2. click on the slider arrow again
3. slides to the next item
4. click on the slider arrow
5. the first item apperas again

ideally it should slide to all the 6 product categories one by one

i have total 6 items in my category, but all the 6 items dont show up on the slide one by one

Files is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

February 16, 2025 at 13:51

Hello,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#434465 Copied

Reshi

Participant

February 16, 2025 at 14:52

credentials added

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support staff only.

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Rose Tyler

Support staff

February 16, 2025 at 15:32

Hello, Reshi,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If this doesn’t help, provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

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