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Certain Elements Not Updating - by TO_SA

This topic has 4 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

TO_SA

Participant

November 9, 2021 at 16:17

Hello,

I’ve been using XStore on a new build for the past week.

I’ve tried updating background images, header images in certain sections, but to no avail. The cache is disabled. Had safe mode on as well for Elementor and no progress. Assistance would be appreciated.

I activated parent theme – there are issues.
I activated child theme – there are issues.

Please, contact administrator
for this information.

#308027 Copied Theme version: 8.0.9 WooCommerce version: 5.9.0

3 Answers

Rose Tyler

Support staff

November 9, 2021 at 17:16

Hello,

Thanks for using our theme and for contacting us.
Please provide an example of what exactly can’t be changed, with screenshots. Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#308039 Copied

TO_SA

Participant

April 21, 2022 at 16:14

Good day,

Still picking up this issue on other dev builds.

Screenshots in the link below:
https://drive.google.com/file/d/1urIjL7eeaplqHmo_I_yCY2wIpex4J1qr/view?usp=sharing

Please contact administrator
for this information.

#322414 Copied

Olga Barlow

Support staff

April 22, 2022 at 09:30

Hello,

Check now, please.

Regards

#322464 Copied
Tagged: certain, elements, persuasive, themes, updating, woocommerce, wordpress
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