Change does not display on button elementor product page

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by thibaultcomte

  • Avatar: thibaultcomte
    thibaultcomte
    Participant
    November 16, 2023 at 21:32

    Hello there,

    I keep changing the color of the button on a unique product page and the color does not change on front office.

    Change on elementor : https://prnt.sc/wDKvirzVuzzs

    Front office does not change : https://prnt.sc/eWrxaBslj2cl

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 17, 2023 at 06:44

    Hello, @thibaultcomte,

    Thank you for contacting us and for using XStore.

    1/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

    In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

    We trust that this will rectify the issue you are currently experiencing.

    2/ If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

    We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

    3/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
    Avatar: thibaultcomte
    thibaultcomte
    Participant
    November 17, 2023 at 10:54

    I have done what you ask + disable WP Rocket plugin nothing change.

    Please contact administrator
    for this information.
    Avatar: thibaultcomte
    thibaultcomte
    Participant
    November 17, 2023 at 10:57

    my bad everything is ok on this part.

    thanks for your help

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