This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler
Hello,
I do not know if I am proceeding correctly here. On my domain I had registered the xStore license. Since I no longer use this as a store, I have registered a new domain, which should act as a store.
I have deactivated the payment code in the xStore dashboard and then entered in the new installation on the new domain.
But I get the message that the old project is still activated. I have cleared the cache etc on the old domain several times to be sure. But without success.
Is there on the part of the support, the possibility to delete my old payment code and send me a new one? I think that would be the easier solution.
I would be very happy about any help.
Many greetings
Hello, Gino,
Thank you for contacting us and for using XStore.
You can activate the theme now.
Kind Regards,
8theme team
Hello Rose,
thank you very much for the quick help. And that too on a Sunday. Really unique and commendable. Since That can greatly influence my next purchase decision. Nice that there are still people with service thought.
See you soon. 🙂
Hello, Gino,
Thank you for your response.
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Kind Regards,
8theme team
The issue related to '‘Change Domain License not possible. What to do?’' has been successfully resolved, and the topic is now closed for further responses