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Change language my account and checkout from English to Arabic

This topic has 27 replies, 4 voices, and was last updated 1 weeks, 4 days ago ago by Tony Rodriguez

Omar Quddam

Participant

April 7, 2025 at 06:19

There are many items I want to change the language from Arabic to English. I have attached pictures for you.
For example, the Buy Now page, the My Account page, and the Checkout page are all in English, and I want to convert them to Arabic.

Files is visible for topic creator and
support staff only.

#439971 Copied Theme version: .9.4.10

26 Answers

Alex Carter

Support staff

April 7, 2025 at 09:34

Hello Omar Quddam,

Thank you for reaching out to us.

We appreciate you providing the screenshots to help us better understand your request.

1/ To translate the XStore theme and the XStore Core plugin, please refer to the following article: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

2/ Edit cart and checkout pages using Elementor and change some texts there – https://prnt.sc/Q6pZfP-HobuM

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#440021 Copied

Omar Quddam

Participant

April 7, 2025 at 14:17

I mean translating the store for the customer, not translating my control panel.
For example, here, when completing the payment, I was able to modify part of it into Arabic. I couldn’t find a way to modify the rest of the elements. Is there a way to modify them completely?

Files is visible for topic creator and
support staff only.

#440066 Copied

Alex Carter

Support staff

April 7, 2025 at 14:23

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#440067 Copied

Omar Quddam

Participant

April 7, 2025 at 15:44

Where can I add or modify these items?

Files is visible for topic creator and
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#440076 Copied

Omar Quddam

Participant

April 7, 2025 at 15:51

here you are

Please contact administrator
for this information.

#440078 Copied

Alex Carter

Support staff

April 7, 2025 at 16:02

Hello,

1/ Could you please provide temporary FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

2/ Header Builder via Elementor > edit template > https://prnt.sc/ZeqlKq4KRXfE https://youtu.be/Qi0f1DWSH5U?feature=shared

Best Regards,
8Theme’s Team

#440079 Copied

Omar Quddam

Participant

April 7, 2025 at 16:49

Is this what is required?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#440083 Copied

Omar Quddam

Participant

April 7, 2025 at 16:50

this ftp login

Please contact administrator
for this information.

#440084 Copied

Omar Quddam

Participant

April 7, 2025 at 17:26

Thanks I noticed everything switched to Arabic

#440086 Copied

Alex Carter

Support staff

April 8, 2025 at 07:22

Hello,

To edit the translation, please follow these steps:
Loco Translate > Themes > XStore > edit translation;
Loco Translate > Plugins > XStore Core > edit translation;
Loco Translate > Plugins > Woocommerce > edit translation.

Unfortunately, we were unable to establish a connection to your FTP server.
We kindly ask that you try connecting via FileZilla on your end to verify the credentials. Please provide us with the correct FTP login details when you contact us next time.

Best regards,
The 8Theme Team

#440111 Copied

Omar Quddam

Participant

April 8, 2025 at 09:39

When I click on the All Products button or click on one of the filters for a specific category of products, they are not loaded.

Files is visible for topic creator and
support staff only.

#440158 Copied

Alex Carter

Support staff

April 8, 2025 at 09:49

Hello,

Thank you for reaching out to us.

Currently, we are unable to access your dashboard to review the settings. Kindly assign the Administrator role to the user account you have created for us so we can proceed accordingly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#440162 Copied

Omar Quddam

Participant

April 8, 2025 at 10:35

done.. try now please

#440169 Copied

Omar Quddam

Participant

April 8, 2025 at 10:40

Also, can you please just return the language of the control panel for the xstore theme to English? Only my control panel, but the store that appears to customers, I want it to remain as it is in Arabic.
Only if that is possible. If there is a difficulty, there is no problem. Everything remains as it is.

Files is visible for topic creator and
support staff only.

#440170 Copied

Alex Carter

Support staff

April 8, 2025 at 15:01

Hello, Omar Quddam,

We’ve re-selected the Shop page in Woocommerce > Settings > Products > Shop page.
Please clear the cache and check the work of the Shop page now.

Best Regards,
8Theme’s Team

#440202 Copied

Omar Quddam

Participant

April 9, 2025 at 15:32

I tried to modify the background image in the slides and I couldn’t. I clicked everywhere. What is the method?

Files is visible for topic creator and
support staff only.

#440291 Copied

Alex Carter

Support staff

April 9, 2025 at 15:39

Hello, Omar Quddam,

Thank you for reaching out to us.

Here is an example from our demo for you – https://prnt.sc/IwTKYIb6KMuB

Best Regards,
8Theme’s Team

#440293 Copied

Omar Quddam

Participant

April 10, 2025 at 16:08

Profile picture I tried clicking everywhere to add the profile picture but I couldn’t

Files is visible for topic creator and
support staff only.

#440373 Copied

Alex Carter

Support staff

April 11, 2025 at 06:44

Hello,

Thank you for reaching out to us.

You can update your profile picture through the Dashboard by following this link: https://prnt.sc/1vohxv8 . Alternatively, you may change it via the “My Account” page by visiting: https://prnt.sc/1voi6ca

Should you need any further assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

#440409 Copied

Omar Quddam

Participant

April 11, 2025 at 17:09

I don’t mean for me, I mean for the client. When a client creates an account, they cannot add a profile picture.

#440469 Copied

Alex Carter

Support staff

April 12, 2025 at 07:27

Hello, Omar Quddam

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

#440492 Copied

Omar Quddam

Participant

April 12, 2025 at 15:53

Ok, I will wait for your reply.

#440543 Copied

Omar Quddam

Participant

April 13, 2025 at 04:59

I want a method like this to add a picture of the shipping company next to each shipping company

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support staff only.

#440554 Copied

Jack Richardson

Support staff

April 14, 2025 at 08:13

Dear @Omar Quddam,

Thank you for reaching out.

Regarding your inquiry about uploading a profile image during account creation, please note that this functionality is managed by the WooCommerce plugin, as the account creation process is handled through their code. If you would like to suggest this feature as an enhancement to be included in our theme, we kindly invite you to submit your request via our roadmap page: https://www.8theme.com/roadmap/. This will allow us to monitor the popularity of your suggestion based on votes from other customers.

As for your question concerning the display of images for shipping methods, this feature is also not part of our theme. It is likely related to the plugin or custom functionality you are using to display those shipping options. We recommend reviewing the WooCommerce documentation on how to add thumbnails for shipping methods, which can be found here: https://woocommerce.com/document/shipping-icons-and-description-for-woocommerce/. For further assistance with shipping method functionality, we suggest posting your query on the WooCommerce support forum: https://wordpress.org/support/plugin/woocommerce/.

Please note that our support is limited to issues related to our own products. For any questions or issues related to third-party plugins, we recommend contacting the respective plugin developers directly.

Best regards,
Jack Richardson
The 8Theme Team

#440585 Copied

Omar Quddam

Participant

April 14, 2025 at 14:56

thankyou

#440625 Copied

Tony Rodriguez

Support staff

April 14, 2025 at 14:57

Dear Omar Quddam,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#440626 Copied
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Change language my account and checkout from English to Arabic

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