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Change site domain – fonts disappeared reverting to Serif

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

AHS

Participant

February 9, 2022 at 05:00

Hi,

I changed my site’s domain name and the fonts stopped showing as past reverting to Serif. What am I supposed to do?

Thanks,
Amir

#316629 Copied Theme version: 8 WooCommerce version: Latest

5 Answers

Rose Tyler

Support staff

February 9, 2022 at 07:59

Hello,

Your site is under maintenance mode, so we can’t check it.
Please try: connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

Regards

#316633 Copied

AHS

Participant

March 5, 2022 at 18:22

Hi,

I checked the mentioned folder and it contains only the proper related fonts. The problem is on certain occasions the font falls back on Serif on the product shop and product detail pages. It is not stable. I have turned off the cache plugin altogether and it still persists.

Thanks,
Amir

Please contact administrator
for this information.

#318992 Copied

Rose Tyler

Support staff

March 6, 2022 at 09:58

Hello @AHS,

Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
You provided wp-admin access, but we need temporary FTP access, to delete the font https://prnt.sc/JQA991TuaHIm , as was mentioned.

Regards

#319003 Copied

AHS

Participant

March 6, 2022 at 23:21

Hi,

I did as instructed; please see the attached link below. I also did the part on Xstore settings. The problem still persists.

https://drive.google.com/file/d/1YafJsLZVEPuCIDD_gbwNaeEl2lOs7Sf_/view?usp=sharing

Please contact administrator
for this information.

#319035 Copied

Rose Tyler

Support staff

March 7, 2022 at 08:26

Hello,

We do not see the problem with the font on your site. Clear all cache and check. Is it solved?

Regards

#319048 Copied
Tagged: change, domain, fonts, serif, templates, woocommerce, wordpress
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