Change the live domain from one to another

This topic has 9 replies, 4 voices, and was last updated 6 months ago ago by Andrew Mitchell

  • Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 22, 2024 at 11:21

    Change the live domain from one to another as the website will be run on another since yesterday.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 22, 2024 at 11:51

    Hello, @Ankit Khandelwal,

    Thank you for contacting us and for using XStore.

    For detailed guidance on how to register or deregister the XStore theme for live or staging websites, please refer to our documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    We trust this information will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 22, 2024 at 19:10

    I have deregistered the domain but not able to register live domain

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 07:54

    Hello Ankit Khandelwal,

    What error do you get? Could you provide temporary wp-admin access?

    Best regards,
    The 8Theme Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 23, 2024 at 08:07

    please find herewith

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 09:06

    Hello Ankit Khandelwal,

    https://prnt.sc/Aa3yAipGtDaa please provide correct credentials.

    Best regards,
    The 8Theme Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 23, 2024 at 09:45

    Please note that it was not updated. Kindly try again with same credential

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 09:50

    Hello Ankit Khandelwal,

    We’ve re-registered theme on your site.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 23, 2024 at 10:39

    Dear Ankit Khandelwal,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Change the live domain from one to another’' has been successfully resolved, and the topic is now closed for further responses

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