Change the sequency of the products in category manually

Hello, @nataliyag2,

Default product sorting refers to the default order in which products are displayed on a category or shop page on a WooCommerce website. When a customer visits a category page or the shop page on a WooCommerce website, they will see a list of products displayed in a certain order.

The default product sorting options can be configured by the website owner or administrator in the WooCommerce settings. The available default sorting options include:

Default sorting: This is usually the default setting, and it sorts products in ascending order by date, with the newest products first.

Popularity: This sorting option displays the most popular products first, based on the number of sales or views.

Rating: This option sorts products by their average rating, with the highest-rated products first.

Price: This option sorts products by their price, either from lowest to highest or highest to lowest.

Alphabetical: This option sorts products in alphabetical order based on their names.

You will find the settings for it under Appearance >> Customize >> WooCommerce >> Product Catalog

This is the default functionality of WooCommerce and our theme does not have any influence on it. To confirm this, you can try changing the theme on your site to the default WordPress Theme, such as Twenty Twenty-Three, and you will experience the same behavior.

You can choose one of the default sorting options or create your own custom sorting option using plugins or code. Additionally, you can change the sorting order of products on a category or shop page using the sorting dropdown menu on the page.

Best Regards,
8Theme’s Team

Hello, nataliyag2,

We are sorry to hear that you are having difficulty with changing the sequence of products in a category. To help you resolve this issue, we have created a video tutorial on our test site that will guide you through the process. Please watch the video in its entirety and follow the steps outlined.
https://www.veed.io/view/a048712c-a19e-4047-87b8-cc8611f53d1e?sharingWidget=true&panel=share

If the issue persists, we would like to request that you provide us with the URL and temporary access to the WordPress admin of your website. This will allow us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please create an account with administrator role via the Dashboard (Users > Add new).
You can refer to the following image for guidance: http://prntscr.com/s3rc9m. Once the account is created,
please provide us with the username and password for the newly created account via the Private Content area.
You can refer to the following image for guidance: http://prntscr.com/s5mao7.
Please note that any email address can be used for the new account, it does not have to be your personal email.

You may upload the screenshots on https://postimages.org/ and paste the links here.

If you have any questions or need further assistance, please let us know and we will be happy to help.

Best Regards,
8Theme Team

Hello @nataliyag2,

We apologize for the inconvenience, but the WordPress Admin Login details you provided are not working. Please refer to the screenshot in the private content area.

In order to investigate the issue, we kindly ask that you provide us with the correct/working Login details.

Additionally, could you please provide us with a short video clip of your issue so that we can review it and provide assistance accordingly?

You may use the https://www.loom.com/ screen recording tool to record your screen and upload it to their website. You can then share the URL with us here.

Best Regards,
8Theme’s Team