Change theme version - by werther - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: werther
    werther
    Participant
    September 11, 2015 at 12:15

    Hi,

    I have just recently installed your WooPress v2.4 theme. By default I have “Boxed Variant” theme version. In theme options – Import/Export I click on “Install version” for “SIDEBAR BOXED VARIANT” version. Page refreshes, I press save changes, but nothing really happens. Theme version of eshop is still the same. Am I missing something please?

    Thank you.

    Best regards,
    Matej

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 11, 2015 at 12:23

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: werther
    werther
    Participant
    September 11, 2015 at 12:47

    Hi,

    what a quick reply 🙂 Here it is:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2015 at 14:08

    Hello,

    Please try to install template now.

    Regards,
    Eva Kemp.

    Avatar: werther
    werther
    Participant
    September 14, 2015 at 10:41

    Hi,

    thank you very much, now it works. Could you please tell me what was the problem? So I can fix it myself next time, in case I will need to reinstall whole shop?

    Best regards,
    Matej

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 15:12

    Hello,

    We updated import.php file in wp-content/themes/royal/framework directory. You can use this file for your other installations.

    Regards,
    Eva Kemp.

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