Changes I make in my header wont go through and just resets back

This topic has 5 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: Kristofer
    Kristofer
    Participant
    February 26, 2022 at 00:19

    I can’t edit my header in xstore. It just cancels everything I do.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2022 at 06:51

    Hello,

    Here is what I can see – https://gyazo.com/7b128649a03b709f1ba7ef3b200fddc7
    Have you cleared cache?
    Describe in more detail what exactly changes don’t work. Provide temporary wp-admin access.

    Regards

    Avatar: Kristofer
    Kristofer
    Participant
    February 26, 2022 at 11:16

    Header view problems.

    Please contact administrator
    for this information.
    Avatar: Kristofer
    Kristofer
    Participant
    February 26, 2022 at 11:55

    shop banner

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2022 at 12:37

    Could you provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Changes I make in my header wont go through and just resets back’' has been successfully resolved, and the topic is now closed for further responses

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